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Frequently Asked Questions
Q: How do
I get an aplication pack?
A: You
simply need to request an aplication pack and
we will send one out to you.
Q: Do you do drop shipping / what is drop shipping?
A: Yes we do drop shipping, you can read all about it here.
Q: What is
your minimum order quantity?
A: We have a minimum order of £100, this is before
VAT and postage.
Q: How long
do orders take to dispatch?
A: As our stock comes from America delivery times should
be no longer than 21 working days. Typicaly this would be 7 - 14 days.
Q: How much
is shipping?
A: Shipping is a set £8 on orders up to £250, and free over £250.
Q. Do your
products come with a RRP?
A. We don't supply a RRP, we think that you should price the
items as you see fit.
Q: How can
I get a printed version of your catalogue?
A: You can get a printed catalogue here. Due
to high demand we do have to charge for these. They are of an exceptional
quality.
Q: Can I
speak to someone about purchasing items on your website?
A: Yes, all of our contact information is here
Q: I don't
have a registered company, can I still order from you?
A: As long as you can provide your company name you are welcome
to purchase goods from us.
Q: I cant
see any prices, what's going on?
A: When you have your account set up we will give you a user
name and password, this will give you access to our pricing.
Q: I don't
want to order online, is there another way to place my order?
A: We can also accept orders by email
(preferred) or phone (01924) 385305.
Q: Do I need
an account to purchase goods?
A: Yes, you can find out more information here.
Q. What is
Wholesale Erotica's returns policy?
A. Due to the nature of the items we sell, we only accept returns
of faulty / damaged goods. Please ask any sizing or colour questions before
ordering. Colours are marked in the catalogues
If you have a question not answered here please contact us.
